Greater Glasgow & Clyde Mental Health Crisis Service Information

Greater Glasgow and Clyde

What is Greater Glasgow & Clyde Mental Health Crisis Service?

Crisis Services work closely with both community mental health teams and hospital in-patient services.

The crisis service works with people who are experiencing increased distress in terms of their mental health and are at risk of admission to a psychiatric hospital.

We also support people while in hospital and on discharge as required.

Following initial assessment the team can offer packages of care to suit the needs of the individual at that time as appropriate.

These can include:

•A full assessment of your mental health needs.

•If required, increased contact when you are unwell.

•Visiting you at home when you are on pass from hospital.

•Visiting you at home when you have been recently discharged from hospital.

•We will continue to maintain close links with your key worker and/or GP whilst you are involved with our service.

The service is available to people who live in the following post code areas:

G11, G12, G13, G14, G15, G61, G62

Service Availability:
24hrs 7 days a week based at 

Riverside Resource Centre

12 Sandy Road,

Partick

G11 6HE

Tel: 0141 211 1430

Fax: 0141 211 1444

Mon - Fri 9:00am - 8:00pm

Sat/Sun and Public Holidays 9:00 - 5:00pm.

and

Arndale Resource Centre

80-90 Kinfauns Drive

Drumchapel

G15 7TS

Tel: 0141 211 6184

Fax: 0141 211 6185

Mon- Fri 9:00am- 5:00pm

Out of Hours Crisis Service

Tel: 0845 650 1730

Mon - Fri 7:30pm - 8:30am

Sat/Sun/Public Holidays 4:30pm - 8:30am

Data Protection

In order to assess your needs properly and to ensure you receive the most suitable treatment, the crisis team will gather information from yourself, other people and agencies involved in your care. Everyone working within the organisation has a legal duty to keep information about you confidential.

Sharing Information

Patient care often involves health and social services and you may be receiving care from others, e.g. social workers, as well as NHS staff.

It is now routine practice for health and social care staff to share information about people they are working with.
You also have the right of access to the information we hold about you.
A leaflet “Protecting Information about you” gives more details and is available at each resource centre, or speak to the person in charge of your care.

Equality & Diversity

Recent legislation stipulates that NHS Scotland must now promote equality and diversity as part of its core services. As part of our service we are committed to equality by ensuring that all of our services are impact assessed in order to eliminate any forms of discrimination. You can be assured that you will be treated as an individual and with respect and dignity. If you would like to find out more on

how we are promoting this, please visit www.equalityscot.nhs.uk

OTHER USEFUL NUMBERS

General Emergency Medical Services

0141 616 6200

Glasgow NHS Advice Line

0800 22 44 88

NHS 24

08454 24 24 24

Breathing Space

0800 838587

Carer’s National Association

0141 221 9141

S.A.N.E

0345 6700000

Advocacy Matters

0141 204 2270

Samaritans (24 hours)

0141 248 4488

Social Work Out of Hours

0141 276 3100